Hard times call for fresh thinking. Very often you won’t know you need it until you do. When you do, it needs to be quick and clear, informed and often bold. That only comes with practice.
The core members of the Emergency Relations team have more than 200 years’ communications experience between us. In that time, we have been on the inside of some of the biggest news stories you can remember.
We have the experience to give objective advice focused on the end game when the temptation might be to think only short term. What’s more, we deliver practical support.
Whether it is consumer or NGO activism, a major restructuring or redundancy programme, death or disgrace, bankruptcy, online security, a health scare or malpractice, industrial action, a battle in the court of public opinion or someone has absconded with the church funds, the chances are that one of us has been there before.
Our individual expertise covers the range of audiences you may need to engage: media, employees, the investment community, customers, consumers, corporate, stakeholders and government.
As importantly, we understand how they interact, where one field ends and the next one begins. We can hit the ground running, setting up a response room at our offices or we can locate at yours to guide you through to calmer waters.
The problem is, we can’t tell you much about the clients we’ve been helping – although one of them may be able to talk to you off the record about what we have done.
Planning and preparation
The best way of dealing with a crisis is to be prepared for one. That’s why we offer a comprehensive issues-mapping, monitoring and scenario-planning service to complement our emergency relations.
We will work with you and any partner agencies to identify the biggest communications risks. We will set up an issues radar to capture media, online and stakeholder chatter. We will create the ideal tools and frameworks for managing these risks.
This will give you the reassurance and comfort that all that can be done has been done, to be prepared.
Emergency contact details
If you want to know more, you can call us on the ER line: 020 7544 7222 or by emailing ER@fishburn-hedges.co.uk
.jpg "Bennett")
.jpg "Corbet")
.jpg "Kwiatkowska")
.jpg "Moore")
